Privacy policy

PRIVACY POLICY — ZARRIN JEWELS

At Zarrin Jewels, accessible from zarrinjewels.in, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how your data is collected, used, and safeguarded when you visit or make a purchase from our store.

1. INFORMATION WE COLLECT
When you browse or place an order on our store, we collect the following details:
• Personal Identifiers: Name, shipping address, billing address, phone number, and email address.
• Transaction Details: Items purchased, order value, and payment status (we do not store your credit/debit card numbers or UPI PINs; all transactions are processed securely via encrypted third-party payment gateways).
• Device & Usage Data: IP address, browser type, device information, and interaction data via cookies to enhance browsing and verify fraud prevention.

2. HOW WE USE YOUR INFORMATION
We use your collected personal information strictly to:
• Process, pack, and fulfill your jewelry orders.
• Send order confirmations, real-time shipment tracking, and customer support updates.
• Prevent fraudulent transactions and safeguard store security.
• Optimize our website experience and display relevant product recommendations via Meta (Facebook & Instagram) advertising.

3. DATA SHARING WITH THIRD PARTIES
We do not sell, rent, or trade your personal data. We only share necessary details with trusted service providers to run our operations:
• E-Commerce Platform: Shopify (hosts our online store infrastructure).
• Logistics & Courier Partners: Shipping aggregators and couriers (e.g., Shiprocket, Delhivery, Blue Dart) solely to deliver your orders to your doorstep.
• Payment Processors: Secure payment gateways to process prepaid transactions.
• Analytics & Advertising: Meta Pixel and Google Analytics to monitor ad performance and improve user experience.

4. COOKIES AND TRACKING TECHNOLOGIES
Our store uses cookies to remember your cart items, improve page loading speed, and measure ad performance. You can manage or disable cookies through your browser settings at any time.

5. DATA RETENTION
We retain your order details in our records for accounting, legal, and warranty purposes unless you request deletion of your information.

6. YOUR RIGHTS
You have the right to access, review, or request the correction or deletion of the personal information we hold about you. To initiate a request, please reach out to us at our support email.

7. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Brand: Zarrin Jewels
Operating Address: Kolkata, West Bengal - 700058, India
Email: contact.zarrinjewels@gmail.com