SHIPPING & DELIVERY
Q: How much does shipping cost?
A: Standard shipping across India is ₹49. We offer Free Express Shipping on all orders above ₹990.
Q: How long will my order take to arrive?
A: Orders are processed within 24–48 hours. Delivery typically takes 3 to 5 business days depending on your location. Tracking details are sent via SMS and email once dispatched.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, Cash on Delivery is available across all serviceable pin codes in India.
MATERIALS & QUALITY
Q: What material is Zarrin Jewels made of?
A: Our pieces are crafted from high-grade stainless steel with premium gold plating. They are 100% hypoallergenic, nickel-free, and lead-free—safe for sensitive skin.
Q: Will the jewelry tarnish or turn skin green?
A: Stainless steel is naturally rust-resistant and tarnish-proof under daily wear. It will not discolor your skin.
Q: How should I care for my jewelry?
A: To maintain maximum shine, avoid direct contact with harsh perfumes, sanitizers, and pool chemicals. Wipe gently with a soft dry microfiber cloth after wear and store in an airtight pouch.
ORDERS & RETURNS
Q: What is your return policy?
A: We offer a hassle-free replacement or return window if you receive a defective or damaged product. Please notify our support team within 48 hours of delivery with unboxing photos/video.
Q: Can I cancel or modify my order?
A: Orders can only be modified or canceled before they are handed over to our courier partner. Contact customer support immediately via email or WhatsApp for quick changes.